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Accessibility Statement

VirtualMed Iowa is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to achieve equal access to the services and information provided on our website.

Our Accessibility Approach

We aim to align our website and digital content with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance on making web content more accessible to people with a wide range of abilities. These guidelines help ensure our website is:
 

  • Perceivable – Information and user interface components are presented clearly.

  • Operable – Navigation and interactive elements are usable with a variety of input methods.

  • Understandable – Content is written and arranged to be clear and user-friendly.

  • Robust – Content is compatible with current and future assistive technologies.

Accessibility adjustments on this site

We aim to align our website and digital content with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance on making web content more accessible to people with a wide range of abilities. These guidelines help ensure our website is:
 

  • Perceivable – Information and user interface components are presented clearly.

  • Operable – Navigation and interactive elements are usable with a variety of input methods.

  • Understandable – Content is written and arranged to be clear and user-friendly.

  • Robust – Content is compatible with current and future assistive technologies.

Ongoing Efforts

We regularly review and update our site to maintain and improve accessibility. This includes:

  • Reviewing new content before it is published

  • Scanning pages for accessibility issues

  • Responding to user feedback and making reasonable adjustments when needed

Known Limitations

Despite our ongoing efforts to ensure accessibility, some content may not yet fully meet WCAG standards. This may include:

  • Content provided by external vendors

  • Documents or media generated by third parties

  • Older PDFs or archived materials

If you encounter any barriers, we want to know so we can improve.

Feedback and Support

If you experience difficulty accessing any part of this website or need assistance, please contact us:
 

Email: support@virtualmediowa.com
Phone: 515-520-8365
Location: Ames, Iowa
 

When contacting us, please include:

  • The web page or element you were trying to access

  • The issue you experienced

  • The assistive technology (if any) you were using
     

We will respond as quickly as reasonably possible.

Commitment to Inclusivity

VirtualMed Iowa believes healthcare should be accessible, understandable, and supportive for every individual. We value your experience and are committed to making our website usable for all.

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